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Frequently Asked Questions

Profile
  • Why do I need to complete my profile?
    • A complete Profile is essential in developing your Professional Brand. This is where you enter your contact information, state your professional goals, provide personal information, start your professional profile and your professional portfolio.
  • Can I change my password?
    • Yes. Your Contact information is gathered at the time you sign up. Any time you wish to change or update your information, including email address or password to login, you may.
  • Why do I need to complete my professional goals?
    • Your Professional goals information is helpful for potential employers, as well as fellow members who may be able to help you through their knowledge and experience or through their network contacts.
  • Is my personal information accessible by others?
    • Absolutely not! Your Personal information is NOT VIEWABLE by any member! The information you provide will not be displayed, provided to anyone or any service and it will not be sold or used by any outside/3rd party. It is solely for the use of WorkBlast to determine the demographics of our members so we can provide meaningful future enhancements and functionality and to improve our service to you, our member.
  • How do I update my career status?
    • Update your status through your Professional profile. As your career advances you may change locations, industries or a different position within the same industry. Those changes can be reflected in this section. Making these changes will also automatically assign you to a new network in your new location, industry and/or position.
  • Does the Employment History section replace my resume?
    • No. This section simply gives employers and recruiters a quick snap shot of your employment record. Utilize the description area to highlight your skills, accomplishments and your strengths. This may be the first thing an employer sees, so, make it a powerful first impression.
  • How can I indicate that I have earned a postgraduate degree?
    • Update your education information in your Professional profile. Select the appropriate ‘highest education level,’ the state and the university you attended. Adding this information will also automatically place you in the Alumni network for that institution.
  • What is the Public Page Name?
    • The Public Page Name is the name of the web address you select that will direct potential employers, network connections, prospects, customers, industry experts….to view your public Professional Brand Portfolio.
  • What should I use for the Public Page Name?
    • Use your name; after all, your Brand is YOU! If you don’t want to use your name for some reason, the Public Page Name should be easy to remember, professional and NOT be a ‘code’ or email address. (Using an email address will only generate server errors and your public Professional Brand Portfolio will NOT be found.)
  • How can I use my Public Page Name?
    • Your Public Page Name, which is displayed on your home page, should be included in your email signature, on your resume, business card, letterhead, your blog, other web sites you have and on your social networking wall. It should be included in every piece or method of communication.
  • Why should I have my Public Page Name on my social networking wall?
    • Employers and recruiters are looking on social networking sites to ‘see’ potential employees and to get another perspective on current employees. Directing them to your Public Professional Brand Portfolio is showing them the professional you. This is your Professional online presence.
  • What are tags and why should I add them to my resume?
    • A tag is another name for key word. You want to add tags to your resume that are relevant to you, your achievements, goals or position. Tags will increase the likelihood that your resume will be found when employers and recruiters are searching the database.

Portfolio
  • What is the Portfolio section?
    • This section is where you can upload multimedia (video, audio, images, documents) files that establish and support you, your brand and your professional achievements.
  • How do I upload my resume?
    • Upload your resume in the Portfolio section. To begin, click the ‘enable upload’ button. The ‘add files’ button will appear. Click the ‘add files’ button opens the window or box so you can browse your computer and locate the file to upload.
  • How do I get my resume in to a PDF format?
    • If you need to get software to convert word documents into PDF format, click the link at the bottom of the Portfolio section. It takes you to a website to download a free PDF conversion tool. Once downloaded, check your printer options, the CutePDF writer will be there; select it as your printer preference. In your word document, click ‘file,’ ‘print,’ name the file and select the location to save the file – usually defaults to desktop.
  • Why should I include video in my Portfolio?
    • Video can be a very powerful tool to help you Stand Out from the Crowd. It can be used as a self-introduction, an introduction by a former employer, professor or colleague. However, keep the video brief, between 30 seconds and 2 minutes. Also, make the video appropriate to the audience you are addressing.
  • I don’t have a video camera, so what other option do I have?
    • You can use Audio in place of a video, if you don’t have a video camera or if you are camera shy. Although ‘a picture is worth a thousand words,’ an audio introduction can still be a very powerful tool to help you Stand Out from the Crowd. The same guidelines as video should be followed.
  • How do I upload my photo?
    • On your home page, click ‘upload image.’ This will open the browse window. Locate the photo you wish to use; select it and the image will be uploaded.
  • How do I upload images and graphics?
    • Upload your professional images and graphics in the Portfolio section. To begin, click the ‘enable upload’ button. The ‘add files’ button will appear. Click the ‘add files’ button opens the window or box so you can browse your computer and locate the file to upload.
  • How do I upload Excel files?
    • Upload your Excel files in the Portfolio section. To begin, click the ‘enable upload’ button. The ‘add files’ button will appear. Click the ‘add files’ button opens the window or box so you can browse your computer and locate the file to upload.
  • How do I upload a PowerPoint presentation?
    • Upload your presentation in the Portfolio section. To begin, click the ‘enable upload’ button. The ‘add files’ button will appear. Click the ‘add files’ button opens the window or box so you can browse your computer and locate the file to upload.

Miscellaneous
  • What is the Service section for?
    • This is where you can develop and market your business brand. It doesn’t matter if you own the business or if you are an employee. You can build a Professional Brand Portfolio for your business and include all the media files you like to support your business brand. Don’t forget to select your service public page name and include that in your marketing and communication with the public.
  • Why am I in an Alumni Network?
    • You indicated at sign up or add information in the Education section in your profile that you either a.) attended some college or b,) that you graduated. This information automatically placed you in the Alumni Network for the institution you specified.
  • Why am I in an Industry Network?
    • You indicated at sign up or changed information in the Professional profile area in your profile pertaining to profession/desired profession and your location/desired location. This information automatically placed you in the Industry Network for your indicated profession and location.
  • How can I start a network group?
    • In the Network tab, click the ‘create new network’ button. You become the network administrator and responsible for your network.
  • How many network groups can I belong to?
    • There is no limit to the number of network groups you can join or create. However, to realize value or to contribute value to a network, you need to be involved. It’s the quality of your networks and your involvement that is important, not the number of networks you join.
  • What are Postings & Events?
    • This is where you publish a.) Events that are happening in your network, b.) Career or job postings you are responsible for filling or, c.) You know of a career or job opening and are referring members to a website or contact.
  • What is my email address for the inbox?
    • The inbox on the system is not an email system and does not have an address. It is used to communicate with other members, to send postings to members and to invite non-members to join your network. Any communication between you and other members sends a notice to the email address you used to sign up, along with a link that will bring you back to your profile and the inbox. You can create and reply to any message received.
  • How do I invite others to join my network?
    • In the inbox section, go to ‘invite friends.’ You can enter individual email addresses or you can temporarily import your contacts from your address book in Outlook, from your contacts at other networking sites.
  • Why would I request recommendations?
    • You want to request recommendations from people who can independently speak about your skills, achievements, successes or character. These recommendations are like having your own spokesperson. Third party testimonials lend more value and credibility to your Brand.
  • How do I add contacts?
    • You build your contact list by building your Network. Each member that joins a network that you create or members of networks you join are added to your contact list.
  • How do I find a Member?
    • Search Member, where you can enter some or all information in the criteria areas or, you can click ‘show all’ and have all members displayed.
  • How do I find a Service?
    • Search Service, where you can enter some or all information in the criteria areas or, you can click ‘show all’ and have all services displayed.
  • How do I find a Network?
    • Search Networks, where you can enter some or all information in the criteria areas or, you can click ‘show all’ and have all networks displayed.
  • How do I find a Job Posting?
    • Search Postings, where you can enter some or all information in the criteria areas or, you can click ‘show all’ and have all Postings displayed. Selecting ‘show all’ will display events, such as network mixers, group social events, business seminars, etc.
  • How can I get help with a question?
    • First, look for the answer in the FAQ section. If you can’t find the answer or if you still have questions, click the ‘contact us’ link at the bottom of any page. We’ll respond to your question within 24 hours.
  • Why do I have scroll bars?
    • The site is optimized to work with displays at 1280x1024 resolution. If you have a small computer screen or a resolution setting below the optimized limit, you will experience scroll bars. Try adjusting your settings to a higher limit.


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